Accessibility Statement for Hotel Mountain Brook 

This is an accessibility statement from Hotel Mountain Brook.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hotel Mountain Brook is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Hotel Mountain Brook's website .

Please let us know if you encounter accessibility barriers on Hotel Mountain Brook so we can address them:

We try to respond to feedback within 2 business days .

Our ADA policy includes:

  • One accessible room that is ADA compliant, ground floor, with a ramp entrance from outdoors and compliant shower facility within the room.

  • Instructing our web designer to include, where feasible, web site compliance with ADA requirements and accepted guidelines for web accessibility as part of the frequent updating of the property’s website.

  • The staff and management team is committed to reporting annually to the owners on the steps taken to support this policy and to address the evolving industry guidelines to meet the applicable accessibility standards.

All of our guest rooms include closed captioning available on the TV, and upon request we will provide an ADA compliant shower stool, an ADA compliant raised toilet seat with support arm rails and secure locking, and a hearing-impared smoke detector.

Please be assured that our efforts are ongoing. If specific questions arise about the accessibility of the website or the structure, please contact us.